- FILING A RETURN / REFUND OR REPLACEMENT REQUEST
- PICK UP PROCEDURE
- REPLACEMENT OR REFUND
- FILING A RETURN / REFUND OR REPLACEMENT REQUEST
- Want to Return a Product?
- Want to Replace/Change a Product?
- What is the time frame in which I have to file to return / replace a product?
- How can I file a return request and what happens afterwards?
We at Big Bazar Sale assert our intentions to delight our customers by enhancing their online shopping experience. Hence, we look forward to extend our extensive support at all times to guarantee quality of products bought at our website .
- Want to Return a Product?
We offer a 7-day return guarantee on all the products bought on our website. Products should be returned in the original condition.
Returns will be accepted under the following conditions:
- Defective/Damaged Product
- Product significantly different from the Product’s Specifications
- Wrong Color/ Size/ Style
- Incorrect Quantity
- Wrong Product Delivered
- Part of Product is missing
- Non-receipt of Invoice / Warranty
Returns will not be accepted under the following conditions:
- Product is damaged due to misuse/overuse
- Consumable Product
- Returned without original packaging including, price tags, labels, original packing, freebies and other accessories.
- Serial Number is tampered
- Defective products that are covered under Seller/Manufacturer’s warranty and reported after 7-days.
- Damaged products reported after 2-days.
- Product or box is damaged due to misuse or incidental damage because of malfunctioning of product.
- Product is used or worn or altered
Categories not eligible for Return:
- Healthcare Products
- Customized Products
- Undergarments, Lingerie, Swimsuits, etc.
- Perishables including Flowers, Edibles, etc.
- Want to Replace a Product?
Replacement will be accepted if your purchase is covered under buyer protection and the product is in stock with the merchant.
In case, the product is out of stock, we will issue you a refund.
Also, if the product delivered is not the same that you had ordered, merchant’s consent is required to replace. Please read the Product description carefully and choose the right size and color.